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Do you offer international shipping?We sure do! We now ship to most countries worldwide. You can find the shipping rates and speeds we have available to you by adding the items to your cart and proceed to the checkout. The first screen will ask for shipping details to provide the quote and the following screen will show you the options. If you do not see any shipping rates listed you can contact support@diyhairpinlegs.com for more information.
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How long will it take for my order to ship?Our lead times to procudce products can be found on any products page, just below the "add to cart" button in the "shipping" tab.
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How much will shipping cost?Shipping rates will depend on the speed that you select and the carriers available may change based on your location. For the fastest and most accurate quote, please add the items you would like to your cart and proceed to check out. The first screen will ask for your shipping details to provide the quote and the following screen will be the exact rates and shipping speeds available to you.
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Order StatusWe understand that knowing your orders status is very important to keeping projects in order and meet deadlines. We do ask that you first check the quoted lead times on the product page for the items you have purchased. Getting close to the quoted ship window? Or have we gone beyond what we have quoted on the website? Please contact support@diyhairpinlegs.com for more information. If you have purchased your order recently and is not expected to ship for 1 week or more, our support agents will be unable to provide more information than the quoted lead times.
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Return PolicyWe make it super simple for you and stand by our products. Defects If there is a defect in the legs due to workmanship, just let us know within the limited lifetime of the legs (not valid for mis-use or normal wear and tear) and we will issue a return authorization and provide a shipping label at no charge to you. No Hassle Returns If you decide you'd like to return the legs due to any other reason, just let us know within 30 days of your order and we'll provide a flat rate $9.